Feldberg: Questions and answers

All information on how to get to the ski resort Feldberg you will find here.

In addition to the parking garage (1,200 spaces), there are other parking spaces available at the valley station of the Herzogenhornbahn in Fahl (only possible via the Parkster app) or at the top of the pass. Parking on the main road as well as at the bus stops and turnarounds is not permitted according to the StVO and may result in a fine from the police or towing. 

Bus parking spaces are available at the parking garage and are marked accordingly. These are operated by Saba Park. 

Further information on the parking garage and the rates can be found at: https://www.sabaparking.com/parkplatze-feldberg  

In the Feldberg 2020 framework plan, paid parking management was already agreed on all public parking spaces, in the parking garage and on the pass road, when the parking garage was built. This is now being implemented with the aim of increasing the use of public transport in the future. For users of the parking garage with a ski ticket, a reduced fee of € 1.50 per hour and a maximum of € 10 will be charged. The parking spaces on the B317 cost € 2,- per hour or part thereof and also a maximum of € 10,-/day. In Fahl at the Herzogenhornbahn, parking spaces cost € 1.50 per hour and a maximum of € 6 per day (only possible via the Parkster app). 

Insert your parking ticket into the machine and then hold the ski pass for about 10-15 seconds on the yellow area below the slot. The 25% discount will now be deducted if the lift ticket has been used! More information at: https://www.sabaparking.com/de/parkplatze-feldberg/saba-parkhaus-skigebiet

Information about accommodation in the Black Forest can be found here. 

In winter as well as in summer, many things are lost at the Feldberg. Found objects are usually handed in at the cash desks and from there, if they are not picked up, they go to the lost and found office of the Feldberg municipality after a few days. You can get more information here. 

At https://feldberg.org/themen-bewegen/fundbuero you will find the online lost and found office. There, from now on, searchers can provide information about the lost item in just a few steps and stay up to date.

The chairlifts in winter (6-seater Feldbergbahn, 2-seater Seebuck, 6-seater Zeigerbahn, 4-seater Herzogenhornbahn) and the Feldbergbahn in summer are usually closed when wind speeds reach around 58 km/h. However, this also depends on the wind direction. The Feldbergbahn also remains closed in the event of technical malfunctions.

Winter: The current status of the chairlifts can be found here.

Summer: The current status of the Feldbergbahn can be found here.

Getting there by bus and train

From Freiburg Central Station, you can reach the year-round destination of Feldberg every hour in around an hour’s travel time. First, take the Höllentalbahn to Titisee or Bärental. There, change to the 7300 service and reach the year-round destination of Feldberg comfortably – and even free of charge with the KONUS guest card. Buses also run hourly from Todtnau to Feldberg.

Bus route 7300 – From Monday to Sunday, the 7300 bus runs hourly to Feldberg.

Bus stop at Feldberg: Feldberger Hof

Travelling by car

Dr.-Pilet-Spur 2, 79868 Feldberg (Black Forest)

The multi-storey car park at Seebuck, operated by Saba Park Deutschland GmbH (Tel.: 07676 9333950), offers 1,200 parking spaces. From there, you can reach the Feldbergbahn valley station on foot in approx. 4 minutes (300 metres).

Information about the opening hours of the Feldberg mountain cableway can be found here: Opening Hours (feldberg-erlebnis.de)

Information about the opening hours of the Feldbergtower can be found here: Opening Hours (feldberg-erlebnis.de)

You can find all the information about the prices here.

You can conveniently purchase your ticket in advance via the online shop. Register for free using your email address and password:

1. Enter your name, title, telephone number (for enquiries) and email address, then click the ‘Register’ button

2. You will then receive an activation link to the email address you provided for confirmation

3. Click on the activation link and create your own password – that’s it

Your user account is now ready to use! You can change your personal details later under “My details”.

Tickets marked as ‘non-refundable’ during online sales cannot be cancelled. For all other tickets, you can cancel your ticket purchase under the following two conditions and have the ticket value credited to your webshop account as a credit balance, so that you can make a new booking:

• up to one hour after placing your ticket booking (e.g. for season tickets, as these are usually valid immediately)
• up to 8 am on the first day of validity of your booked ticket, you can return your ticket in your webshop account under the ‘My Tickets’ menu. The ticket value will be automatically credited in full as ticket credit to your account. This credit will automatically be used as payment for your next order for the same mountain railway.

For refunds to credit cards or bank accounts, starjack charges a fee of €5 per transaction for sales under €100 and €25 per transaction for sales over €100, without exception.

↠ Important: Only tickets that have not yet been used or collected from a ticket machine or at the ticket office can be returned!

Need help? Please send a detailed enquiry to support@starjack.com – thank you!

Tickets can be paid for on the day in cash, by debit card or credit card. It is not possible to order on account.

There is room for up to 8 people in one cabin.

The travel time for the uphill and downhill journey is about 15 minutes. For one direction accordingly about 7-8 minutes.

Yes. Strollers or wheelchairs can be transported on the Feldbergbahn without any problems. The colleagues at the railroad will be happy to help you get on and off. You can find more information here.

Of course, your dog or bicycle can also be transported in the gondolas. There is only a small surcharge for this. You can buy the ticket at the ticket office on site.

For data protection reasons, photos taken at the photo point are only available for 30 days. After this period, the photos will be deleted and will not be archived. For further information, please contact skiline directly.

Winter with the Red-Card

From the 2025/2026 winter season onwards, guests with a Hochschwarzwald Card can book attractive multi-day ski passes (from 2 days) for the Feldbergbahnen at a special rate. The multi-day ski passes are available from €59 for adults and €29 for children and can only be booked online via mein.hochschwarzwald.de.

Multiple bookings within the travel period are also possible. Children’s tickets are available for children and young people aged 6 to 17 inclusive.

Summer with the Red-Card

In summer, with the Hochschwarzwald Card, you can enjoy a one-off return trip, including the Feldberg Tower, on the Feldbergbahn. To do so, you can simply walk straight through the turnstile with your Hochschwarzwald Card. 

For more information, visit: hochschwarzwald.de/card

Please note: The SchwarzwaldCard and the Red-Card are two different cards. 

The 2025/26 winter season in the Feldberg ski area is expected to start mid-December 2024 (depending on snow conditions) and end on 06 April 2026 (depending on snow conditions).

Further information under: Opening Hours

With the season ticket of the Liftverbund Feldberg, all lifts in the ski areas that are part of the Liftverbund can be used.

In addition, the Liftverbund Feldberg season ticket is also accepted in combination with the corresponding voucher at the following ski lifts:

• Bad-Lifte (Eisenbach)
• Skilift Rothaus (Grafenhausen)
• Skilift Oberlehen (Häusern)
• Skilift Ibach (Ibach)
• Skilift Herrenschwand (Herrenschwand)
• Gutachhalden-Skilift (Lenzkirch-Kappel)
• Kuhberg-Skilift (Lenzkirch-Saig)
• Skilift Winterberg (Schonach)
• Skilift Schwärzenbach (Titisee-Neustadt)
• Skilift Schlossberg (St. Georgen)

Extras included:

When you purchase an annual pass, you also receive the WälderCard. Enjoy each of the exciting approximately 100 activities once free of charge within 365 days.

In addition, annual pass holders receive discounts in the Silvretta Montafon ski area (30 per cent off multi-day ski passes).

Use your annual pass and enjoy summer with the Feldberg cable car!
Further information >>

The ski resort Feldberg is open daily during the winter season, including holidays, from 09:00 to 16:30.  

Exception: On the 24th of December the opening hours differ (09:00 - 15:00). 

The daily updated status of the lifts and slopes in the respective ski areas of the lift association can be viewed on our website: Snow report (feldberg-erlebnis.de)

The Feldberg ski resort is open daily during the winter season, including public holidays.

Service ticket offices (open daily)

Seebuck service ticket office: 8.30 am – 5.00 pm
Grafenmatt service ticket office: 8.45 am – 4.30 pm

On 24 December, opening hours are different (09:00 – 15:00).

Ticket machines

Locations: Seebuck (ticket office and Kinderland), Grafenmatt (ticket office) and in Fahl (building)
These remain open for ticket collection even after the ticket offices have closed
Tickets for the following day(s) can be collected in the evening

The latest status of the lifts and slopes in the respective ski areas of the lift network can be viewed on our website: Snow report

All information about school class and group enquiries can be found under the following links:

Offers for school classes

Offers for tour groups

The piste map can be found here.

• Blue slopes: easy slopes, suitable for children and beginners
• Red slopes: medium difficulty slopes, is suitable for those who have mastered the blue slopes without problems
• Black slopes: are difficult slopes, recommended only for experienced skiers

• Information on snow conditions and the latest updates on lifts, slopes, cross-country trails and winter walking routes in the various ski resorts within the lift network can be found in the snow report.

For safety reasons, no pedestrians may be transported during the winter season.

However, hiking is generally permitted on the marked trails. The daily updated status of the hiking trails in the respective ski areas of the lift network can be viewed on our website:  Schneebericht (feldberg-erlebnis.de)

You can rent ski equipment from one of our partners directly on site at the Feldberg: Ski schools & rental (feldberg-erlebnis.de)

The winter sports and ski schools on the Feldberg offer a wide range of courses. For more details: Ski schools & rental (feldberg-erlebnis.de)

In the parking garage at Feldberg, Seebuck there is a ski depot with several lockers available on floor 3. For further information please contact:

• Saba Park
• Wintersportschule Thoma

There are many restaurants and cafés in the Seebuck/Grafenmatt area. However, these are all independent businesses and do not belong to the lift association. We are therefore unable to provide any special offers, such as those for groups. You will need to contact the establishments directly regarding this.

Booking online pays off! The Feldbergbanen online early bird booking system recalculates the prices of hourly, daily and multi-day tickets every day. Factors such as the season (use off-peak times), the booking date and demand for the respective day play a role here. The following applies: the daily updated online prices are the best prices → book early and benefit! Tickets can be booked conveniently and easily online from home at attractive prices, eliminating the hassle of queuing at the ticket office.

Alternatively, during the winter season, you can buy your ski ticket at the ticket offices and ticket machines in the Feldberg ski area.

A little tip: you can drive directly from the car park to the lift ticket offices at Grafenmatt (exit on level 4). To do this, drive to the ski bridge and cross the road to reach the Grafenmatt ticket office in just a few steps.

You can find more info in our online store. 

There are three options in the online shop:

‘Delivery’: With this option, you book your ticket on a new KeyCard, which is then sent to you by post (delivery time 2-7 working days). The KeyCard offers you the great advantage that you can go straight to the slopes after booking your ticket without having to queue at the pick-up machines or ticket offices. Please take the delivery time into account!

‘Existing Key Card’: Here you use an existing Key Card (the 23-digit ID on the back of the card must begin with 01), if you still have one. The Key Card offers you the great advantage that you can go straight to the slopes after booking your ticket without having to queue at the pick-up machines or ticket offices.

‘Pick up’: After completing your purchase, you will receive a QR code by email. You must then scan this QR code (either printed on paper or on your smartphone) at one of the pick-up machines (Seebuck, Grafenmatt and Fahl ticket offices) or at the service ticket offices (Seebuck and Grafenmatt) in the ski resort, and your ticket will be printed out on the spot. However, this may involve waiting times! This process can also be completed the day before (pick-up machine opening hours: 9 a.m. to 4.30 p.m.).

A little tip: you can drive directly from the car park to the lift ticket offices at Grafenmatt (exit on level 4). To do this, drive to the ski bridge and cross the road to reach the Grafenmatt ticket office in just a few steps.

The starjack account and the online ticket booking service are completely free of charge, you only pay for your ski ticket.  

The only exception: if you order a personalized starjack keycard, there is a small one-time fee for production and shipping. You can find more information here.

The online shop accepts credit cards, instant bank transfers, iDeal, bank transfers (unlike instant bank transfers, EPS transfers do not require you to disclose your online banking details to a third party. The payment process is not initiated by a third party, but takes place exclusively within the online banking system of the relevant bank) and Google Pay as payment methods.
Payment via PayPal and Apple Pay is currently not possible. 

Tickets that are marked as ‘non-refundable’ in online sales cannot be cancelled. For all other tickets, our online shop provider starjack can cancel your online ticket purchase under the following conditions and credit the ticket value to your starjack user account so that you can make a new booking.

Annual tickets can only be cancelled up to one hour after placing your online ticket booking. 
You can return your online ticket in your starjack account in the ‘My Tickets’ menu until 8 a.m. on the first day of validity of your booked day ticket. 
The ticket value will be automatically credited to your starjack account as a 100% credit. The credit will automatically be used as a payment method for your next order.

For a refund of the amount to your credit card or bank account, starjack charges a fee of 5% of the ticket value (minimum fee: £5, maximum fee: £35).

Important: Only online tickets that have not yet been used or collected from a ticket machine/cash desk can be returned!

Further information on this can be found in the starjack FAQs.

Need help? Please send your detailed enquiry to support@starjack.com – thank you!

In case of an error message it is advisable to contact directly the support of our online store provider starjack. 

Contact by e-mail support@starjack.com

Contact by phone +43.6246.73430 999

Availability: Daily from 8 a.m. to 4 p.m.

Yes, you can register any SKIDATA keycard with a serial number starting with "01-...." in the online shop, personalise it and book your online tickets immediately. SKIDATA keycards are the most commonly used ski pass data carriers and have a 23-digit ID on the back of the card, please note that this must start with "01-....". This ID and your personal details must be entered correctly when registering the keycard. Please note that a keycard registered by yourself in the online shop is also personalised and therefore non-transferable.

Alternatively, you can also purchase your Feldberg-Erlebnis-KeyCard at the ticket offices in the Feldberg ski area (€4). Please note that this remains your property and no deposit can be claimed.

Benefits of your personal Keycard:

One Keycard for hundreds of mountain railways and lifts: Create a free starjack account, order/register your Keycard(s) via the account, and you can book offers from all mountain railways directly onto your Keycard – contactless and in a matter of seconds.

One online shop account for all your friends and family: Each person needs their own Keycard, which is registered online with their personal details. In your online shop account, you can register as many Keycards as you like and book tickets online onto them.

Your ticket is ready to use straight away: Your ticket booked with starjack is loaded onto the Keycard within seconds of ordering (confirmation by email). Now you can head straight to the lift without waiting.

Make the most of your time: whenever and wherever you want – online or on your mobile. No more opening hours or queues at ticket offices for you – you’re a starjacker.

Keycards can be used as often as you like: via your starjack account, you can add tickets to your keycard as often as you like. A starjack keycard is valid for 5 years.
 

No. The Keycard deposit was abolished several years ago. Once you have purchased a Keycard via the online shop or at the ticket offices on site, it remains the property of the purchaser and can therefore no longer be returned. Among other things, the Keycard offers the following benefits:

One keycard for hundreds of mountain railways and lifts: Create a free starjack account, order/register your keycard(s) via the account, and you can book offers from all mountain railways directly onto your keycard – contactless and in a matter of seconds.

Your ticket is ready to use straight away: Your ticket booked with starjack is loaded onto the Keycard within seconds of ordering (confirmation by email).

Keycards can be used as often as you like: You can load tickets onto your Keycard as often as you like via your starjack account. A starjack Keycard is valid for 5 years.

 

Yes. Every guest requires their own keycard to activate the access system or gain entry, regardless of their age or the type of ticket they hold. Each keycard is encoded with the holder’s personal details, has a unique chip ID, and is non-transferable.

You can order and manage as many keycards as you like via a single account.
 

In this case, please visit one of our ticket offices and present your KeyCard and receipt. They will be able to check whether a ticket is loaded onto the card and, if so, which one.
 

If you have lost your keycard with your season pass loaded onto it, you will need to either order a new keycard via your Starjack account or purchase one on site at the ticket offices. Please bring your new keycard with you on your next visit to the Feldberg ski resort and go to one of the ticket offices, where they will transfer your season pass to the new keycard and deactivate the lost one. A processing fee of €10 applies for this service.

Yes, there is a starjack gift voucher that can be redeemed for any ticket via the Feldberg ski resort’s online shop.

Here’s how to easily create your starjack voucher online:

1. Go to starjack vouchers
2. Select a template, personalise it with your own words & specify the voucher value
3. Pay for the voucher; print it at home and give the gift of joy straight away

Immediately after payment, you will receive the download link for the voucher by email (A4 portrait format). We have the right template for every occasion. The recipient loads the credit into their starjack account and can use it to pay for any ticket.

When you purchase an annual pass, you’ll also receive the WälderCard. Enjoy each of the exciting 100 or so activities once for free within 365 days.

What’s more, annual pass holders also receive discounts at the Silvretta Montafon ski resort (30 per cent off multi-day tickets).

Make the most of your annual pass and enjoy the summer with the Feldbergbahn.