Questions and answers

All information on how to get to the ski resort Feldberg you will find here.

In addition to the parking garage (1,200 spaces), there are other parking spaces available at the valley station of the Herzogenhornbahn in Fahl (only possible via the Parksterr app) or at the top of the pass. Parking on the main road as well as at the bus stops and turnarounds is not permitted according to the StVO and may result in a fine from the police or towing. 

Bus parking spaces are available at the parking garage and are marked accordingly. These are operated by Saba Park. 

Further information on the parking garage and the rates can be found at: https://www.sabaparking.com/parkplatze-feldberg  

In the Feldberg 2020 framework plan, paid parking management was already agreed on all public parking spaces, in the parking garage and on the pass road, when the parking garage was built. This is now being implemented with the aim of increasing the use of public transport in the future. For users of the parking garage with a ski ticket, a reduced fee of € 1.50 per hour and a maximum of € 10 will be charged. The parking spaces on the B317 cost € 2,- per hour or part thereof and also a maximum of € 10,-/day. In Fahl at the Herzogenhornbahn, parking spaces cost € 1.50 per hour and a maximum of € 6 per day (only possible via the Parksterr app). 

Insert your parking ticket into the machine and then hold the ski pass for about 10-15 seconds on the yellow area below the slot. The 25% discount will now be deducted if the lift ticket has been used! More information at: https://www.sabaparking.com/de/parkplatze-feldberg/saba-parkhaus-skigebiet

Information about accommodation in the Black Forest can be found here. 

In winter as well as in summer, many things are lost at the Feldberg. Found objects are usually handed in at the cash desks and from there, if they are not picked up, they go to the lost and found office of the Feldberg municipality after a few days. You can get more information here. 

At https://feldberg.org/themen-bewegen/fundbuero you will find the online lost and found office. There, from now on, searchers can provide information about the lost item in just a few steps and stay up to date.

The chairlifts in winter (6-seater Feldbergbahn, 2-seater Seebuck, 6-seater Zeigerbahn, 4-seater Herzogenhornbahn) and the Feldbergbahn in summer are usually closed when wind speeds reach around 58 km/h. However, this also depends on the wind direction. The Feldbergbahn also remains closed in the event of technical malfunctions.

Winter: The current status of the chairlifts can be found here.

Summer: The current status of the Feldbergbahn can be found here.

The 2025/26 winter season in the Feldberg ski area is expected to start mid-December 2024 (depending on snow conditions) and end on 06 April 2026 (depending on snow conditions).

Further information under: Opening Hours

With the season ticket of the Liftverbund Feldberg, all lifts in the ski areas that are part of the Liftverbund can be used.

In addition, the Liftverbund Feldberg season ticket is also accepted in combination with the corresponding voucher at the following ski lifts:

• Bad-Lifte (Eisenbach)
• Skilift Rothaus (Grafenhausen)
• Skilift Oberlehen (Häusern)
• Skilift Ibach (Ibach)
• Skilift Herrenschwand (Herrenschwand)
• Gutachhalden-Skilift (Lenzkirch-Kappel)
• Kuhberg-Skilift (Lenzkirch-Saig)
• Skilift Winterberg (Schonach)
• Skilift Schwärzenbach (Titisee-Neustadt)
• Skilift Schlossberg (St. Georgen)

Extras included:
When you purchase an annual pass, you also receive the WälderCard. Enjoy each of the exciting approximately 100 activities once free of charge within 365 days.

In addition, annual pass holders receive discounts in the Silvretta Montafon ski area (30 per cent off multi-day ski passes).

Use your annual pass and enjoy summer with the Feldberg cable car!
Further information >>

The ski resort Feldberg is open daily during the winter season, including holidays, from 09:00 to 16:30.  Exception: On the 24th of December the opening hours differ (09:00 - 15:00). 

The daily updated status of the lifts and slopes in the respective ski areas of the lift association can be viewed on our website: Snow report (feldberg-erlebnis.de)

All information about school class and group enquiries can be found under the following links:

Offers for school classes

Offers for tour groups

The piste map can be found here.

• Blue slopes: easy slopes, suitable for children and beginners
• Red slopes: medium difficulty slopes, is suitable for those who have mastered the blue slopes without problems
• Black slopes = are difficult slopes, recommended only for experienced skiers

For safety reasons, no pedestrians may be transported during the winter season.

However, hiking is generally permitted on the marked trails. The daily updated status of the hiking trails in the respective ski areas of the lift network can be viewed on our website:  Schneebericht (feldberg-erlebnis.de)

The winter sports and ski schools on the Feldberg offer a wide range of courses. For more details: Ski schools & rental (feldberg-erlebnis.de)

You can rent ski equipment from one of our partners directly on site at the Feldberg: Ski schools & rental (feldberg-erlebnis.de)

Booking online pays off! The Feldbergbanen online early bird booking system recalculates the prices of hourly, daily and multi-day tickets every day. Factors such as the season (use off-peak times), the booking date and demand for the respective day play a role here. The following applies: the daily updated online prices are the best prices → book early and benefit! Tickets can be booked conveniently and easily online from home at attractive prices, eliminating the hassle of queuing at the ticket office.

Alternatively, during the winter season, you can buy your ski ticket at the ticket offices and ticket machines in the Feldberg ski area.

A little tip: you can drive directly from the car park to the lift ticket offices at Grafenmatt (exit on level 4). To do this, drive to the ski bridge and cross the road to reach the Grafenmatt ticket office in just a few steps.

You can find more info in our online store. 

There are three options in the online shop:

‘Delivery’: With this option, you book your ticket on a new KeyCard, which is then sent to you by post (delivery time 2-7 working days). The KeyCard offers you the great advantage that you can go straight to the slopes after booking your ticket without having to queue at the pick-up machines or ticket offices. Please take the delivery time into account!

‘Existing Key Card’: Here you use an existing Key Card (the 23-digit ID on the back of the card must begin with 01), if you still have one. The Key Card offers you the great advantage that you can go straight to the slopes after booking your ticket without having to queue at the pick-up machines or ticket offices.

‘Pick up’: After completing your purchase, you will receive a QR code by email. You must then scan this QR code (either printed on paper or on your smartphone) at one of the pick-up machines (Seebuck, Grafenmatt and Fahl ticket offices) or at the service ticket offices (Seebuck and Grafenmatt) in the ski resort, and your ticket will be printed out on the spot. However, this may involve waiting times! This process can also be completed the day before (pick-up machine opening hours: 9 a.m. to 4.30 p.m.).

A little tip: you can drive directly from the car park to the lift ticket offices at Grafenmatt (exit on level 4). To do this, drive to the ski bridge and cross the road to reach the Grafenmatt ticket office in just a few steps.

The starjack account and the online ticket booking service are completely free of charge, you only pay for your ski ticket.  

The only exception: if you order a personalized starjack keycard, there is a small one-time fee for production and shipping. You can find more information here.

The online shop accepts credit cards, instant bank transfers, iDeal, bank transfers (unlike instant bank transfers, EPS transfers do not require you to disclose your online banking details to a third party. The payment process is not initiated by a third party, but takes place exclusively within the online banking system of the relevant bank) and Google Pay as payment methods.
Payment via PayPal and Apple Pay is currently not possible. 

Tickets that are marked as ‘non-refundable’ in online sales cannot be cancelled. For all other tickets, our online shop provider starjack can cancel your online ticket purchase under the following conditions and credit the ticket value to your starjack user account so that you can make a new booking.

Annual tickets can only be cancelled up to one hour after placing your online ticket booking. 
You can return your online ticket in your starjack account in the ‘My Tickets’ menu until 8 a.m. on the first day of validity of your booked day ticket. 
The ticket value will be automatically credited to your starjack account as a 100% credit. The credit will automatically be used as a payment method for your next order.

For a refund of the amount to your credit card or bank account, starjack charges a fee of 5% of the ticket value (minimum fee: £5, maximum fee: £35).

Important: Only online tickets that have not yet been used or collected from a ticket machine/cash desk can be returned!

Further information on this can be found in the starjack FAQs.

Need help? Please send your detailed enquiry to support@starjack.com – thank you!

In case of an error message it is advisable to contact directly the support of our online store provider starjack. 

Contact by e-mail support@starjack.com

Contact by phone +43.6246.73430 999

Availability: Daily from 8 a.m. to 4 p.m.

Yes, you can register any SKIDATA keycard with a serial number starting with "01-...." in the online shop, personalise it and book your online tickets immediately. SKIDATA keycards are the most commonly used ski pass data carriers and have a 23-digit ID on the back of the card, please note that this must start with "01-....". This ID and your personal details must be entered correctly when registering the keycard. Please note that a keycard registered by yourself in the online shop is also personalised and therefore non-transferable.

Alternatively, you can also purchase your Feldberg-Erlebnis-KeyCard at the ticket offices in the Feldberg ski area (€4). Please note that this remains your property and no deposit can be claimed.

In this case, please present your KeyCard and the receipt at one of our sales points. They will be able to find out which ticket is loaded on the card and whether it has one.

Travelling by bus & train

From Freiburg main station, you can reach the year-round destination of Feldberg in about an hour's journey time every hour. First, take the Höllentalbahn railway to Titisee or Bärental. There you change to the 7300 line and reach the year-round destination of Feldberg comfortably and free of charge (with the KONUS guest card). Buses also run from Todtnau to the Feldberg every hour.

Bus route 7300 - From Monday to Sunday, the bus route 7300 runs to Feldberg every hour.

Bus stop on the Feldberg: Feldberger Hof

Arrival & Parking

Information about the opening hours of the Feldberg mountain cableway can be found here: Opening Hours (feldberg-erlebnis.de)

Information about the opening hours of the Feldbergtower can be found here: Opening Hours (feldberg-erlebnis.de)

There is room for up to 8 people in one cabin.

The travel time for the uphill and downhill journey is about 15 minutes. For one direction accordingly about 7-8 minutes.

Yes. Strollers or wheelchairs can be transported on the Feldbergbahn without any problems. The colleagues at the railroad will be happy to help you get on and off. You can find more information here.

Of course, your dog or bicycle can also be transported in the gondolas. There is only a small surcharge for this. You can buy the ticket at the ticket office on site.

From the 2025/2026 winter season onwards, guests with a Red Card can book attractive multi-day ski passes (from 2 days) at a special price for the Feldbergbahnen lifts. The multi-day ski passes are available from €59 for adults and €29 for children and can only be booked online at mein.hochschwarzwald.de.

Multiple bookings within the travel period are also possible. Children's tickets are available for children and young people aged 6 to 17 inclusive.

More information at: hochschwarzwald.de/card

Please note: The Black Forest Card and the Hochschwarzwald Card are two different cards.